Controller Details
QANTARA TRADING LTD is the controller for personal data submitted through this website and related business enquiry channels. QANTARA TRADING LTD is Registered in England and Wales, company number 17309491. Registered office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
For privacy questions or requests, contact enquiries@qantara.uk.
Information We Collect
When you submit an RFQ or contact enquiry, we may collect your company name, contact name, email address, phone number, product requirements, delivery country, certificate requirements, target dates, notes, and any uploaded technical documents.
We may also receive limited technical information, such as IP-derived request metadata, browser request headers, timestamps, and abuse-prevention signals used to protect the website and RFQ endpoint.
How We Use Information And Lawful Bases
We use enquiry information to review RFQs, contact you about sourcing requirements, compare supplier options, coordinate quotation follow-up, and maintain records needed for ordinary business administration.
The usual lawful bases are legitimate interests in responding to business enquiries, taking steps before entering into a contract, performing agreed services, complying with legal obligations, and protecting the website from abuse or security threats.
Security metadata is used to detect suspicious traffic, rate-limit abuse, investigate delivery issues, and protect the availability of the website. This processing is based on legitimate interests in keeping the website and enquiry process secure.
Analytics And Cookies
The website may use privacy-focused analytics, including Vercel Analytics, to understand page visits, technical performance and general usage patterns.
If Qantara Trading adds non-essential cookies or similar technologies that require consent, the website will provide appropriate information and controls before those technologies are used.
Sharing Information
Where needed to respond to an RFQ, Qantara Trading may share relevant technical or commercial requirement details with potential suppliers, logistics partners, professional advisers, or service providers who support email delivery, hosting, analytics, or security operations.
We do not sell personal information.
International Transfers
Because Qantara Trading supports international sourcing and export-linked enquiries, relevant enquiry details may be shared with suppliers, logistics partners or service providers outside the United Kingdom where this is needed to review or respond to the request.
Where UK data protection law requires transfer safeguards, Qantara Trading will take steps intended to use appropriate safeguards or rely on an available lawful transfer route.
Storage And Retention
RFQ and enquiry information is retained only for as long as reasonably needed for enquiry handling, supplier follow-up, business records, legal obligations, and dispute prevention.
General enquiries that do not progress may be deleted or anonymised when no longer needed. Records connected with quotations, transactions, disputes or accounting may be retained for longer where required for business, tax, legal or regulatory purposes.
Uploaded documents should not contain unnecessary personal data. If you need information removed or corrected, contact Qantara Trading using the email below.
Your Rights
Depending on where you are located and the applicable lawful basis, you may have rights to access, correct, delete, restrict, transfer, or object to certain processing of your personal data.
To make a privacy request, email enquiries@qantara.uk with enough detail for us to identify the relevant enquiry.
You also have the right to complain to the UK Information Commissioner's Office. The ICO website is ico.org.uk.
Contact
For privacy questions or requests, contact Qantara Trading at enquiries@qantara.uk.